TERMS OF SERVICE

Coinsider is an 18+ service for identifying and managing numismatic objects. These terms govern the web and iOS service. Mandatory consumer rights in the user’s country are not limited. The iOS v1 offer is Premium Yearly and PRO Yearly; hidden legacy plans are not offered for new App Store purchases.

The contract is formed when the user accepts these Terms and creates an account or starts using an account-based feature. The user must provide accurate information, protect credentials and promptly report suspected compromise. One person may hold one account unless Coinsider agrees otherwise in writing. We record the accepted version, language, text hash and time.

AI identification is probabilistic and informational; it is not a physical authenticity certificate, ownership or provenance confirmation, grading opinion, investment advice or guaranteed market valuation. “Coinsider Verified” means that a record passed the original Coinsider AI identification workflow and that the serial, QR target, issue time and recorded output can be matched for integrity. It does not mean that a human expert physically examined the object. Paid users can report an AI error for human review.

Coinsider grants a limited, personal, non-exclusive, non-transferable and revocable licence to use the service under these Terms. The application is licensed, not sold. The iOS version is additionally governed by Apple’s Standard EULA unless a valid Custom EULA is published in App Store Connect. Coinsider code, design, marks, editorial text and first-party materials remain the property of their respective rights holders.

Available plans, billing period, auto-renewal, included benefits, limits and the complete local price including applicable tax are displayed immediately before ordering. StoreKit data and the Apple confirmation are authoritative for the price and period of the specific transaction. Coins and scan packs are units usable only within Coinsider; they are not money or a transferable asset and cannot be moved between accounts. Purchased balances do not expire while the account exists; deleting a consumed result does not restore units. The user manages subscriptions in Apple ID; deleting the app or Coinsider account does not cancel a subscription. App Store payment refund requests are technically handled by Apple, without limiting statutory rights.

Each subscription is personal and may fund only one active Coinsider account. The user may access that same account on their Apple devices and on the web; its plan, limits, Coins, scans, collections and Iron Vault are assigned to and synchronized with that account, not copied to other accounts. Family Sharing is not supported. Login credentials must not be shared with another person.

Before purchase we show the product, period, StoreKit price, automatic renewal and cancellation route. Where a subscription is to start during the withdrawal period, we request a separate express request. Digital content or units are treated according to the legal classification of that product. Nothing limits statutory rights concerning conformity, cure, price reduction, termination or refund. Apple supplies transaction confirmation under App Store rules.

A completed Premium or PRO identification may have one stable private report or, after opt-in, one stable public record. The same document can be downloaded again without an export cap; a later PRO result updates that record in place rather than creating a second identity. Support intake is available 24/7 and the human team monitors requests throughout all days of the week at varying hours; this does not promise an immediate response. Direct support and human review of AI-error reports are available to active Premium and PRO users.

Users keep ownership of their uploads. By uploading content, they grant Coinsider a non-exclusive, worldwide, royalty-free and limited licence only to store, secure, resize, remove technical metadata, analyse and generate the requested service output and, after a separate per-coin publication choice, display that public record. The licence ends when the content is deleted or unpublished, subject only to necessary backups, legal duties and claims. Users confirm that they have the necessary rights and do not infringe another person’s privacy or intellectual property. Publishing a certificate does not authorise model training. Coinsider does not place private or public uploads in a model-training export without a separate, specific opt-in. No such opt-in is offered in iOS v1. Copyright or unlawful-content notices may be sent to coinssupportpl@wp.pl.

One account per person is permitted. Bots, bulk scraping, attempts to evade allowances, attacks, unlawful content and use of Coinsider output to train a competing model are prohibited. We may proportionately restrict abusive accounts, preserve evidence and offer an appeal route. Users remain responsible for lawful uploads and for independently verifying important commercial decisions. Nothing excludes liability or statutory remedies that cannot lawfully be excluded. Polish law governs only to the extent it does not remove mandatory protections of the user’s habitual residence.

The service requires a compatible device and internet connection. We may deliver security updates, repairs and changes needed to maintain conformity. We do not promise uninterrupted availability, but retain all non-excludable responsibility for supply and conformity of the digital service. Material changes to a continuously supplied feature will be notified in advance where required by law.

Base44 provides the platform, Google Cloud/Gemini performs AI functions, and Apple handles distribution, StoreKit, refunds and applicable sign-in. Third-party terms apply to their independent services. Coinsider remains responsible for vendor selection to the extent required by law and does not shift liability that cannot lawfully be excluded.

The user may stop using the service and delete the account. We may proportionately restrict a feature or account for breaches of law, these Terms, security or another person’s rights. Unless there is an urgent threat, we provide the reason and an appeal route. Termination does not erase obligations or claims that survive under law.

Complaints may be sent to coinssupportpl@wp.pl. Include a problem description and relevant transaction or record identifier, but never a password. We respond within the period required by law. Polish law applies without depriving a consumer of mandatory protections or competent courts at the consumer’s habitual residence.

Material changes receive clear notice and, where they change the contract or basis of use, renewed acceptance. Silence does not replace consent required by law. If one provision is invalid, the rest remains effective. Coinsider may transfer the contract only while preserving user rights; the user may not transfer an account without permission.

Translations improve accessibility; choosing a language does not determine the user’s jurisdiction or represent active targeting of every country using that language. Mainland China is excluded from the iOS v1 storefronts. Where the service is available, non-waivable local privacy, consumer, auto-renewal, tax, sanctions and content rules prevail. EEA, UK, California, Brazil and other locally applicable rights are assessed by residence and statutory thresholds, not interface language. Russian-language availability does not by itself represent active targeting of a restricted market. Coinsider must disable a storefront or feature when required safeguards, localisation, payment or legal serviceability cannot be documented.